1. Products:

Each item is handmade and unique. Colors may slightly vary due to photography or natural variations in the gemstones.

2. Orders & Payment:

Once an order is confirmed and payment is processed, it cannot be canceled after preparation begins.

For cash-on-delivery orders, please ensure someone is available to receive the package.

3. Shipping & Delivery:

We aim to deliver on time, but delays may occur due to external factors such as shipping issues or weather conditions.

4. Returns & Exchanges:

We only accept returns/exchanges in case of damage or incorrect item. Please contact us within 48 hours of receiving your order.

5. Personal Use Only:

All products are for personal use only. Reselling without permission is not allowed.

6. Intellectual Property:

All images, text, and designs on the website are the property of Hajar and may not be copied or used without permission.

For any questions or issues, feel free to contact us via email or WhatsApp.